
State Farm® Insurance Agent Thomas Loughlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erick Scutt
April 14, 2025
"Bobbijean made my whole experience at State Farm in Hudson a pleasure opening my new life insurance policy. She was very polite and informative. She is a real asset to your establishment. Thank you State Farm Thomas Loughlin."
Marcy Miguel
April 14, 2025
"To be honest this used to be a good company but now they are saying that every 6 months they increase the payment?? Me and my boyfriend had to pay 567 for 2 cars, it used to be 442 for the 2 cars and we asked why and that’s what we were told. So we paid and not even 5 days passed and we got progressive and wow they are way cheaper for 2 cars less than 200, we went back to cancel the plan and the lady told us that she could cancel it the next day?? A day we weren’t going to use anymore?? She said we would revicive a refund for the days we didn’t use which was only 5 days we used. We got the refund on Saturday 04/12/2025 and they only refunded 145??? Out of the 567 we paid?? That is insane. For only 5 days you would think you would get at least 350 but we just revived 145 🤦♀️ ANYWAYS I DONT RECOMMEND THIS PLACE AT ALL YOUR BETTER OFF IF YOU GET PROGRESSIVE. If I could give a 0 star I would but it only allows a 1 star. smh 🤦♀️"
"Marcy, I'm sad to see your 5-star review for my Agency change to a 1-star review. I'm also sorry to see that you experienced a rate increase- however, that's out of the control of my Agency. Rates are set at a State level, nothing my small business directly controls so it appears your negative feedback may be misdirected. Your review is for my small business, so I just wanted to have an opportunity to provide empathy for your increased premium but help set the record straight regarding the content. As for your refund: State Farm prorates and returns premium to the exact penny. We asked that you send us proof of new insurance, at that time we submitted it and your State Farm was cancelled back to the date that you started your new insurance policy. You were mailed a check for the monies you were owed. I’m glad you found a better rate and wish you the best."
Paula
March 26, 2025
"Bobbi was extremely efficient and helpful. She was very thorough and was able to find me a much more favorable policy than my previous."
adam westerman
March 21, 2025
"Always very friendly and knowledgeable about everything associated with my account"
Jennie Maher
March 18, 2025
"Every person I have chatted with at this agency (Mike and Gina so far) has been personable and knowledgeable. Highly recommend!"
Travis Christie
March 12, 2025
"Working with this insurance team has been the best I've ever dealt with. They are very responsive and are always eager to help. I tell any one who is looking to make a change in their insurance to contact them first."
Connie Ward
March 12, 2025
"Owner and the whole Staff are very friendly nice professional and knowledgeable"
Francis Nettle Jr
March 7, 2025
"Mike was very helpful & saved me 15%!"
Darrell Kimbrough mm
March 4, 2025
"She Was Really Professional In Giving Me A Quote, U Need More Like Her In Ya Company Ms, Bobbie Jean"
Mairead Mcelroy
February 27, 2025
"Bobbie Jean was so helpful! She assisted me in a very last minute insurance transfer and was so pleasant and great."
Robert Nolan
February 25, 2025
"Quick and easy experience. Mike was extremely helpful! Thanks so much!"
Kieran McNamara
February 24, 2025
"I recently moved back to the area from living out of state and transferred my policy from Colorado. Tom and Bobbi Jean made the transition seamless. For example, while at the DMV I called the office and Bobbi Jean was able to make an on the spot update on my policy so I could get everything completed without having to come back. Highly recommend this office. They’re great."
Joel Moskowitz
February 21, 2025
"Bobbi Jean is awesome! Always super helpful when I call!"
Alia Marie
February 21, 2025
"A pleasure to speak to, very understanding and easy to understand"
Avery Henix
February 19, 2025
"Excellent agent with vast experience"
Lorraine Locke-Nacamulli
February 18, 2025
"A+ Thomas Loughlin and the entire staff at State Farm Insurance have been helpful and professional for all of my Insurance needs. It's a pleasure to contact them for any questions I might have. Thank you Tom!"
Jacob Ruhkamp
February 18, 2025
"Thomas and his staff are great! Always helpful and quick to respond. Really easy to work with on anything you might need!"
Pablo Dawybida
January 27, 2025
"Superior quality of service and great communication for all your insurance needs! Knowledgeable and gracious 10/10 would recommend!"
"Thank you for the wonderful review, Pablo! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Michael Roche
January 22, 2025
"I had a great experience working with this group. Bobbi Jean was extremely helpful and courteous throughout our many interactions. She was very competent and able to explain all aspects of our policy as well as provide many different options until we were able to find what works! Excellent customer service, thanks again!"
Quante Brown
January 22, 2025
"Thanks...u really helped me understand and answered all my questions I had made me feel very comfortable with the switch I made"
Laura Morgan
December 30, 2024
"I want to thank Bobbie Jean for helping me with my 2 policies that I obtained this past month she answered all my questions and was very pleasant and knowledgeable. Thanks again Laura Morgan"
JaeLynn Workman
October 29, 2024
"I recommend Bobbi Jean. She seems to be very determined and confident! Shes great at articulating her words!!"
Gary Bob
October 29, 2024
"I recommend Bobbi Jean. she’s very professional and sweet"
Analeigh Timot
October 29, 2024
"I recommend working with Bobbi Jean. She is very patient and very kind."
monica jeffreys
October 29, 2024
"i highly recommend working with Bobbi Jean. She’s amazing and very professional!"